Golden Guarantees
We stand behind all our Plumbing, Heating, Cooling and Electric Services
We value your time Guarantee.
Our call center is open 24 hours a day, 7 days a week and when you call,
you will always speak with a live person. Our experienced customer service
representatives will schedule an appointment that is convenient for you.
Before our Service Expert arrives at the appointed time, we will give you
a call so you don’t have to waste your valuable time waiting or worrying.
We value your safety Guarantee
Our Service Expert will arrive in a Addario’s truck, wearing an Addario’s
uniform. All of our Service Experts carry identification cards, which you may
ask to see before letting them in your home. Addario’s is fully licensed and
insured for your safety and protection.
We value your home Guarantee.
Our Service Experts use floor protecting shoe covers and tarps to protect
your home. We make sure they leave your home’s interior in the same
condition it was in before they arrived. If we don’t get it to your satisfaction
we will clean your home.
We value your satisfaction Guarantee
We agree to accept responsibility for your complete satisfaction with the
materials we use and the workmanship we provide. During the first year, if
you are dissatisfied with the performance of the equipment, our service or
our people for any reason, we will do whatever it takes to make it right and
correct the problem to your satisfaction.
Workmanship Guarantee
Our installation experts are the best in skill, attitude and workmanship.
We provide ongoing training keeping them up to date with new market
developments. That means you get the most knowledgeable Service
Expert in the business. They will care for your home and complete the job
in a timely manner with precision. They will clean up when they are finished
and will take personal responsibility for your satisfaction. They will not
smoke or swear in or near your home and are drug free. If, when they have
finished in your home they have not performed in accordance with these
high standards, we will refund whatever portion of the purchase price you
feel to be fair and reasonable.
“No Lemon” Guarantee
Manufacturer’s have admitted that 3% of their equipment comes from the
factory with some kind of defect. We guarantee that when the equipment
we have installed is maintained and operated in accordance with the
manufacturer’s operation and maintenance manuals, should your
compressor or heat exchanger fail in the first five years…we will replace
it with a brand new current model free of charge.
Energy Savings Guarantee
Addario’s guarantees that your family will enjoy the stated savings based
on fuel consumption or we will pay you double the difference for one
full year.
One Year “Test Drive” Guarantee
If you are unhappy with your installation and we cannot fix it, we will remove the system and refund 100% of your original investment at any time during the first year.
